RouteWise is developed as a fleet dispatch and route optimization platform for regional freight and delivery operations
Cutting Average Delivery Delays by 30% with AI-Optimized Dispatch
Key results from this project
Reduction in Average Delivery Delays
Reduction in Manual Dispatch Decisions
Project Summary
RouteWise Logistics approached Hatzs to replace manual dispatch spreadsheets with a system that could optimize routes in real time as traffic, weather, and order volume shifted throughout the day. The goal was to give dispatchers a live view of the entire fleet and let the system handle routine reassignment decisions automatically.
RouteWise needed a platform dispatchers could trust to make good routing calls without constant manual override. Hatzs built the optimization engine around real dispatcher decision patterns, refining it through live shadow testing before it took over live routing.
High performance components for demanding applications
They needed a technology partner to support its digital strategy
RouteWise needed a platform dispatchers could trust to make good routing calls without constant manual override. Hatzs built the optimization engine around real dispatcher decision patterns, refining it through live shadow testing before it took over live routing.
- Real-Time Fleet Visibility: Live GPS tracking of every vehicle with status and ETA updates.
- AI Route Optimization: Automatic route planning that adjusts for traffic, weather, and new orders throughout the day.
- Automated Dispatch Assignment: Reduce manual load assignment decisions during high-volume periods.
Our Approach & Solution Delivery
RouteWise Logistics approached Hatzs to replace manual dispatch spreadsheets with a system that could optimize routes in real time as traffic, weather, and order volume shifted throughout the day. The goal was to give dispatchers a live view of the entire fleet and let the system handle routine reassignment decisions automatically.
Key implementation aspects included:
AI Route Optimization
Automatic route planning that adjusts in real time for traffic, weather, and new orders, replacing static routes planned once at the start of the day.
Live Fleet Visibility
Real-time GPS tracking of every vehicle with accurate ETAs, giving dispatchers a live view instead of a periodic check-in.
Automated Dispatch Assignment
Load assignment logic that handles routine dispatch decisions automatically, freeing dispatchers to manage exceptions instead of every assignment.
Results & Outcomes
RouteWise Logistics now dispatches and routes its fleet with far less manual coordination, delivering more reliably even during peak volume.
- Real-Time Fleet Visibility: Live GPS tracking of every vehicle with status and ETA updates.
- AI Route Optimization: Automatic route planning that adjusts for traffic, weather, and new orders throughout the day.
- Automated Dispatch Assignment: Reduce manual load assignment decisions during high-volume periods.
- Customer Delivery Tracking: Live tracking links for customers to see accurate delivery windows.
- Driver Mobile App: A simple in-cab app for route updates, proof of delivery, and communication with dispatch.
RouteWise needed a platform dispatchers could trust to make good routing calls without constant manual override. Hatzs built the optimization engine around real dispatcher decision patterns, refining it through live shadow testing before it took over live routing.
Our dispatchers used to be glued to spreadsheets all day just keeping up with reassignments. Now the system handles the routine calls and they focus on the exceptions that actually need a person.
