Before Day One: Choosing Your Engagement Model
Before work starts, you'll choose one of two engagement models. A Dedicated Team is a scalable, flexible team built to grow with you — the right fit if your scope is likely to evolve as the project progresses. A Fixed Price Model defines scope, timeline, and budget upfront and sticks to it, so you know exactly what to expect and when, before we start building. Whichever model you choose, the first workflow that follows runs through the same four-step process.
Step 1 — Discovery & Planning
We listen, strategize, and roadmap. This is where we gather requirements, understand your existing systems and workflows, and translate that into a concrete plan. Under a Fixed Price engagement, this is also when scope, timeline, and budget get locked in. Under a Dedicated Team engagement, this is when initial priorities and the first sprint get defined. Either way, nothing gets built until this foundation is in place.
Step 2 — Design & Prototyping
We shape visuals and experiences that resonate. Before writing production code, we produce wireframes and prototypes so you can see and react to the direction of the product early. This step exists specifically so you're validating a design decision on a prototype, not discovering a mismatch after weeks of development.
Step 3 — Development & Testing
We build with precision, test without compromise. This is the core build phase — implementation happens in iterative cycles with regular check-ins and demos, so you're seeing working software incrementally rather than waiting for a single big reveal at the end. Testing runs alongside development, not after it, to catch issues while they're still cheap to fix.
Step 4 — Deployment & Support
We launch with confidence and stay with you for the journey ahead. Once the product is ready, we handle deployment and then continue supporting the platform post-launch — monitoring, fixing issues, and iterating based on real usage. What ongoing support looks like specifically depends on your engagement model, but the handoff is never a hard stop.
What Your First Few Weeks Actually Look Like
In practice, your first few weeks are front-loaded with conversation: kickoff calls, technical discovery, and requirement gathering during Discovery & Planning, followed by design reviews once prototypes are ready. Development doesn't start until you've signed off on both scope and design direction — the goal is that by the time engineers start writing code, there are no open questions left about what they're building.
Getting Started
If you're evaluating whether HATZS is the right fit, the fastest way to find out is a discovery conversation — reach out to talk through your project, or take a look at our case studies to see how this process has played out for past clients.